At Columbia Asia, we prioritize our your well-being and this section is designed to provide insights into your rights and responsibilities as a patient, valuable in-patient information. Our commitment is to transparency, patient-centric care, and continuous improvement, fostering a partnership that enhances your journey towards optimal health.
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Your rights as a Columbia Asia patient assure you that we put your interest high on our list of priorities. This encompasses transparency regarding your medical condition and treatment, access to information of your medical records and explanation of costs, among other pertinent in-hospital matters.
Columbia Asia recognizes and accepts Guarantee Letters from corporation and insurance companies that have established credit facilities with us. Please present your Approved Guarantee Letter upon arrival for registration or admission.
For cash-paying patients, initial deposit may be required during the time of admission. Payment accepted are cash and any major credit card. Our Cashier will indicate the amount to you.
You have a choice of the following room types:
- Single bedded room
- Two bedded room
- Four bedded room
However, in case the room type is not available, we will allocate the best alternative room available.
As a policy, we do not allow more than one companion per patient. Patient companion will not be allowed overnight stay in the multi-bedded rooms. However, parents/guardian of children are advised to accompany the child during the stay.
Pack lightly when you come for admission. You are required to wear appropriate attire during your stay. An admission kit is available for your use. The kit contains basic toiletries that you would require during your stay.
A safe box will be provided, however personal belongings & valuables are not encouraged to be brought to the hospital upon admission.
Visitation Hours:
General Ward
9am - 9.30pm
ICU / HDU
10am - 1pm
4pm - 8pm
*Covid-19 Control Measures*
Visitation hour subject to change due to Covid-19 control measures.
Visiting of wards is allowed only if it involves emergency cases, child patients, the elderly and special needs patients.
For latest update, please contact the hospital.
Pack lightly when you come for admission. You are required to wear appropriate attire during your stay. An admission kit is available for your use. The kit contains basic toiletries that you would require during your stay.
A safe box will be provided, however personal belongings & valuables are not encouraged to be brought to the hospital upon admission.
*If your room stay extends beyond 12pm on the day of your discharge, you are liable to pay the room charges.
Columbia Asia is a panel hospital that falls under a multitude of insurance companies and third party administrators, both local and international. We provide the means for you to receive medical coverage, giving you peace of mind while you are under our care.
Note: We are a panel with most Insurer and TPAs. The listed Insurance and TPAs are only a portion of our list. For panel confirmation, kindly contact your respective Insurer and TPAs provider or you may also check with our Customer Care Department in each facility.
Your rights as a Columbia Asia patient assure you that we put your interest high on our list of priorities. This encompasses transparency regarding your medical condition and treatment, access to information of your medical records and explanation of costs, among other pertinent in-hospital matters.
Columbia Asia recognizes and accepts Guarantee Letters from corporation and insurance companies that have established credit facilities with us. Please present your Approved Guarantee Letter upon arrival for registration or admission.
For cash-paying patients, initial deposit may be required during the time of admission. Payment accepted are cash and any major credit card. Our Cashier will indicate the amount to you. You have a choice of the following room types:- Single bedded room
- Two bedded room
- Four bedded room
Pack lightly when you come for admission. You are required to wear appropriate attire during your stay. An admission kit is available for your use. The kit contains basic toiletries that you would require during your stay.
A safe box will be provided, however personal belongings & valuables are not encouraged to be brought to the hospital upon admission.
Visitation Hours:
General Ward
9am - 9.30pm
ICU / HDU
10am - 1pm
4pm - 8pm
Visitation hour subject to change due to Covid-19 control measures. Visiting of wards is allowed only if it involves emergency cases, child patients, the elderly and special needs patients. For latest update, please contact the hospital.
Pack lightly when you come for admission. You are required to wear appropriate attire during your stay. An admission kit is available for your use. The kit contains basic toiletries that you would require during your stay.
A safe box will be provided, however personal belongings & valuables are not encouraged to be brought to the hospital upon admission.
*If your room stay extends beyond 12pm on the day of your discharge, you are liable to pay the room charges.
Columbia Asia is a panel hospital that falls under a multitude of insurance companies and third party administrators, both local and international. We provide the means for you to receive medical coverage, giving you peace of mind while you are under our care.
Note: We are a panel with most Insurer and TPAs. The listed Insurance and TPAs are only a portion of our list. For panel confirmation, kindly contact your respective Insurer and TPAs provider or you may also check with our Customer Care Department in each facility.
Your rights as a Columbia Asia patient assure you that we put your interest high on our list of priorities. This encompasses transparency regarding your medical condition and treatment, access to information of your medical records and explanation of costs, among other pertinent in-hospital matters.
Columbia Asia recognizes and accepts Guarantee Letters from corporation and insurance companies that have established credit facilities with us. Please present your Approved Guarantee Letter upon arrival for registration or admission.
For cash-paying patients, initial deposit may be required during the time of admission. Payment accepted are cash and any major credit card. Our Cashier will indicate the amount to you. You have a choice of the following room types:- Single bedded room
- Two bedded room
- Four bedded room
Pack lightly when you come for admission. You are required to wear appropriate attire during your stay. An admission kit is available for your use. The kit contains basic toiletries that you would require during your stay.
A safe box will be provided, however personal belongings & valuables are not encouraged to be brought to the hospital upon admission.
*If your room stay extends beyond 12pm on the day of your discharge, you are liable to pay the room charges.
Columbia Asia is a panel hospital that falls under a multitude of insurance companies and third party administrators, both local and international. We provide the means for you to receive medical coverage, giving you peace of mind while you are under our care.
Note: We are a panel with most Insurer and TPAs. The listed Insurance and TPAs are only a portion of our list. For panel confirmation, kindly contact your respective Insurer and TPAs provider or you may also check with our Customer Care Department in each facility.